Unlike other computer consultants who profit from the failures in your IT environment...

@ HealthStation our purpose is to PREVENT computer or network problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. Upon our eSentinel solution receiving alarms HealthStation engineers will follow predetermined customer procedures and notify the appropriate individuals. This service alleviates the fear of the after hours unplanned outage, helping to eliminate those problems that go unnoticed until the services are unavailable and require hours or days to restore.

This application monitoring program is ideal for rural physicians who:

1. Need to have their computer network, e-mail, database, and Internet access up and running 24/7/365 without problems.
2. Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
3. Want to maximize the speed, availability, and performance of their network.
4. Hate dealing with--or thinking about--computer problems and other complexities of operating a computer network.
5. Don’t have the time or staff to deal with computer network maintenance.
    

You’ll avoid expensive repairs and recovery costs. Our application monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.

You’ll feel as though you have an in-house IT department--without the costs. As a eSentinel maintenance customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.

You’ll eliminate trip fees and receive faster response to your problems. Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.

You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going preventative maintenance, you’ll have one less thing to worry about.
 

We will stop annoying spam, pop-ups, and spyware from taking over your critical application network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.

Superior technical support and service after the sale. If you've ever dealt with a manufacturer's technical support in the past, you know how frustrating it can be. Our service engineers are friendly and people that you can trust.

Additional client benefits:

1. A Preferred Client Discount of 20% on Standard Technical Support Rates
2. Peace of mind that someone is always watching over your assets
3. Virus Definition and Security Patch Updates
4. Constant Hardware integrity monitoring (check for preventing hardware failures)
5. Monthly Executive Security Summary Report and Real Time Network Status Update
6. Client access to Virtual System Administrator
7. Unlimited Software Upgrades
8. Spyware Monitoring and Removal
9. Adding and Removing Application Users
    

Add-On features:

• Quarterly OnSite Consulting
• Monthly complete network tune up
• Complete Security auditing
• Onsite Personalized Computing Services